Terms of Service

UPDATED: October 4th, 2017

WELCOME TO TRIUMPHILL.com

Triumphill.com is owned and operated by DSD Group. By using the Site you confirm that you have read, understood and agreed to be bound by the Terms and Conditions ("Terms of Use"), Privacy Policy and Return Policy that governs the use of the Site. DSD Group reserves the right to change these Terms of use at any time and without prior notice, effective immediately upon appearing on the Site. DSD Group will indicate on top of these Terms of Use when they were last updated.

THE USE OF SITE

All materials on the Site are provided for personal and non-commercial use only. Any other use of the Site's information is prohibited. You certify that the information you provide on the “XYZ” Sites is accurate and complete.  You will be responsible for the confidentiality of your password and for all statements made and acts or omissions that occur on your account.  If you believe someone has used your password or account without your authorization, you must notify us immediately.  Your account may also be restricted or terminated for any reason, at our sole discretion. We may also change, restrict access to, suspend, or discontinue the website, or any portion of the Website, at any time without notice.

DSD has no liability to you for content on the DSD Sites that you find offensive, indecent, or objectionable. By ordering an age restricted item, you certify that you satisfy the age restrictions.

YOU ARE PROHIBITED FROM:

  • Violating or attempting to violate the security of the DSD Sites;
  • Using any device, software, or routine to interfere or attempt to interfere with the proper working of the DSD Sites; or
  • Using or attempting to use any engine, software, tool, agent or other device or mechanism (except the search mechanisms provided by the site or other third party web browsers) to navigate or search the DSD Sites.  

CONTENT SUBMISSION

DSD allows users to submit and share reviews. Content should be written in English.

By submitting Content, you warrant that (1) you are the sole author and owner of the Content; (2) you are at least 18 years old or if you are under the age of 18, you are at least 13 years old and your submission has been made under the supervision of a parent of legal guardian who agrees to be bound by this Agreement; and (3) use of any Content you supply will not violate any term of this Agreement and will not cause injury to any person or entity.

A.     License Grant for Submitted Content

If you make any submission to the DSD Sites, you automatically grant, or warrant that the owner of such content has expressly granted DSD, a royalty-free, perpetual, irrevocable, worldwide, unlimited, non-exclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the communication or content material in any media or medium, or any form, format, or forum now known or hereafter developed.  DSD may sublicense its rights through multiple tiers of sublicenses.  You should not submit any Content to us that you do not wish to license to us.  DSD is and shall be under no obligation (1) to maintain any Content in confidence; (2) to pay any compensation for any Content; or (3) to respond to any User Content.  You grant DSD the right to use the name that you submit in connection with any Content.

B.     Prohibited Content

You represent and warrant that you will not submit the following Content:

  1. Content that is false, inaccurate, or misleading;
  2. Content that contains your full name(s), or any other confidential identifiable information of yourself or others;
  3. Content that violates any local, state, federal, or international laws;
  4. Content that infringes on the rights of others, including patents, copyrights, trademarks, trade secrets, publicity or privacy rights;
  5. Content that is unlawful, obscene, derogatory, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by DSD in its sole discretion;
  6. Advertisements, solicitations or spam links to other websites or individuals, without prior written permission from DSD;
  7. Chain letters or pyramid schemes;
  8. Content that impersonates another business, person or entity, including DSD, its related entities, employees, and agents;
  9. Content that contains viruses or other harmful computer code;
  10. Content that victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability;
  11. Content that you were compensated or granted any compensation by any third party unless otherwise authorized by DSD in writing; or
  12. Content that violates any policy posted on the DSD Sites, or interferes with the use of the DSD Sites by others.


Although DSD cannot monitor all Content, you understand that DSD shall have the right, but not the obligation, to monitor the Content of the DSD Sites to determine compliance with this Agreement and any other operating rules that may be established by DSD from time to time.  DSD shall have the right, in its sole discretion, to edit, move, delete, or refuse to post any Content submitted, to or posted on, the DSD Sites for any reason, including violation of this Agreement, whether for legal or other reasons.  Notwithstanding this right of ours, you are solely responsible for any Content you submit and you agree to indemnify DSD and its affiliates for all claims resulting from any Content you submit.

PERSONAL INFORMATION AND PRIVACY

For detailed information on how we collect, use and store your personal information, please, read our Privacy Policy.

SITE OPERATION AND MANAGEMENT

The Site is managed and operated by DSD Group located in Brooklyn, NY, United States of America. DSD Group makes no claim that the use of this Site is appropriate for any other location. If you are using this Site from outside the United States of America, it is your sole responsibility to ensure compliance with all applicable local laws and regulations.  

DISPUTES

Should any disputes arise regarding your use of the Site, such disputes will be regulated and resolved by the laws of the State of New York.

Terms of Sale

ORDER ACCEPTANCE AND BILLING

All billing information provided must be truthful and accurate.  Providing any untruthful or inaccurate information constitutes a breach of this Agreement and may result in order cancellation.  Prior to accepting an order, we may also request additional information from you.  We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.  If your order is canceled after your credit card (or another payment account) has been charged, we will issue a credit to your credit card (or another applicable payment account) in the amount of the charge.  We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.  DSD may request a pre-authorization for some orders placed online with a credit or debit card.  This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period.  Your card issuer determines the length of time the pre-authorization is held.  We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction.

By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s).

DSD reserves the right to limit the quantity of items purchased per person, per household or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address.  We will notify you should such limits be applied.  DSD also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of this Agreement, reselling shall be defined as purchasing or intending to purchase any product(s) from DSD for the purpose of engaging in a commercial sale of that same product(s) with a third party.

PROMOTIONAL CODES

Promotional codes are limited in nature and may expire or discontinue with or without notice.  Promotional codes are void where prohibited by law.  Promotional codes may not be copied, sold, or otherwise offered.  They are not redeemable for cash and are subject to cancellation or change at any time for any reason.

ORDER PROCESSING

We understand the importance of getting your items to you as quickly as possible. Please, allow 1-2 business days for your order to be processed and shipped. Most orders placed before 1 pm EST get shipped on the same day.

SHIPPING

We offer free shipping on all domestic orders with no minimum required. If you wish to arrange a different shipping method for your order, please contact us prior to making a purchase and we will give you an accurate estimate for your preferred delivery type. 

Free shipping will be provided to 48 continental states only. The full list of qualified states is given below:

Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

By completing a purchase with free shipping, you give us permission to use our preferred shipping method and carrier for your order. 

INTELLECTUAL PROPERTY

All copyrights, trademarks, trade dress, other intellectual property and materials, including page headers, images, text, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials are owned, controlled or licensed by DSD and are protected by U.S. and international trademark and copyright laws.  You may access, view, download, and print the IP and all other materials displayed on the DSD Sites for your personal, non-commercial use only; provided, however, that you (1) retain all copyright, trademark or other proprietary designations contained on all IP; (2) do not modify or alter the IP in any way; and (3) do not provide or make available the IP to any third party in a commercial manner.  No license, right, title, or interest in any materials or software is transferred to you as a result of your use of the DSD Sites or your accessing, viewing, downloading, or printing of the IP.  You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the IP, the DSD Sites or any related software.  All software used on the DSD Sites is the property of DSD and protected by U.S. and international copyright laws.  The IP and software on the DSD Sites may be used only as a shopping resource.  Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the IP on this Site is strictly prohibited.  The compilation (meaning the collection, arrangement, and assembly) of all IP on the DSD Sites is the exclusive property of DSD and is also protected by U.S. and international copyright laws.

RETURN POLICY

If you are not 100% satisfied with your purchase, you can return your order within 14 days for a full refund. All items must be in their original condition and in original packaging in order to qualify for a refund. Opened items will be subject to a 20% restocking fee.

Please, send all returns to:
DSD GROUP,
Returns Department
4100 1st Ave, 2nd Floor
Brooklyn, NY 11232

Please, include the original receipt that came with your item. Failure to do so may result in delay return processing. For all returns that are not due to shipping damages and/or factory defects, return shipping will be paid by buyer.

LOSSES AND DAMAGES

If your item gets lost or damaged during shipping, we will send you a free replacement. If your item arrives damaged and/or appears to have a factory defect, please contact our Customer Support at 718.499.6200 within 7 business days after you receive the item and request a return shipping label. After we receive the damaged/defected item back, we will send you a free replacement.

Please understand, that once the item has departed our facilities, it is fully in the hands of the shipping carrier and completely out of our control. However, we are still responsible for the item until it reaches your door. If your item does not get delivered within 20 business days, it will be considered "lost" and, therefore, qualify for a free replacement. It is your responsibility to notify us of all lost items for a free replacement to be processed. 

EXCHANGE

If you have purchased an item and would like to exchange it for a different item sold on the Site, please, contact our Customer Support at 718.499.6200 and our representative will assist you in quick exchange processing. Please, note, that you will be required to pay for return shipping as well as the shipping of the new item to you.

Have more questions?

Please call our Customer Support at 718.499.6200, Mon - Fri, 8 am - 5 pm EST or email our Product Support Team.